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Terms and conditions

About ClassroomO

ClassroomO is an international ed-tech platform with headquarters in Ottawa, Canada, and a partner office in India. The ClassroomO logo and are trademarks of Webicom Inc. The terms “ClassroomO” and “Webicom” can be used interchangeably and each name corresponds to the same entity. Our platform provides a personalized dashboard to the institute; that gives them the capability to conduct online live classes, track attendance, manage assignments, and many other features. We utilize modern and secure technology to provide students access to class recordings throughout the year.

Changes to Terms of Use

ClassroomO reserves the right to change these Terms of Use at its sole and absolute discretion, from time to time, with or without notice to you. It is entirely your responsibility to keep yourself updated with these changes. If the Terms of Use version has changed, it will pop up when institute admin logs in. The most current version of the Terms of Use will supersede all previous versions. Your use of the ClassroomO Website or continued use of our service after changes are made means that you agree to be bound by such changes.

User Content

Any material or information provided by the institute to the students through dashboard, live class or assignments is owned by the institute. The live sessions of a specific course are recorded by ClassroomO platform and the recording links are available to students of that course only for the whole year. ClassroomO is not responsible for any content shared by the institute.

How ClassroomO Works

Institute Registration

To use the Services, the institute needs to register on the site, and obtain an account and password. You are solely responsible for maintaining the confidentiality of your account(s), and password(s) and for all activities and liabilities associated with or occurring under your account(s), and password(s). You agree to (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (such information being “Your Data”), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete. 

Subscription Model

ClassroomO provides platform usage to institutions using a License-based subscription model. The institute picks one license per course. If the institute has multiple courses, then corresponding licenses need to be purchased. 

Institute has the option to pick any of the following license types, based on yearly hours of live classes and associated cost.

Scheduling of Sessions

Institute admin can access the institute dashboard to review the purchased license. The institute admin can connect a teacher to a corresponding course in the institute dashboard. The institute admin has the capability to schedule recurring sessions for a course. The information of students who have purchased the course will be visible on the dashboard.

Student Subscription

Students register themselves on ClassroomO website and get their own account and password. Students pick the institute and course from the available list to get connected with the teacher/institute of their interest. Students can see the scheduled sessions on their dashboard and are able to attend the live class using the provided link. Students can view session recordings on their dashboard itself for the whole year. Students are not allowed to share their credentials with anyone, allow someone else to attend the class on their behalf or share the institute’s study material with others.


ClassroomO charges the institute based on license type chosen from the available options. The license purchase enables the institute to use the allotted number of hours of live classes as per their need within the year. If the institute has consumed its allotted hours and needs some extra hours to complete the classes within the same year, ClassroomO has the option to upgrade the license type.

Students purchase the institute course from ClassroomO using our secure payment gateway. The institute controls the course fees and ClassroomO has no control over this. However; ClassroomO deducts a commission from the fees paid by students for every purchase. ClassroomO platform deposits the course fee (after commission deduction) to the institute’s bank account directly. Students get receipts for the commission portion from ClassroomO’s India partner company Stomata Infotech Pvt Ltd.

Institute will bear the payment gateway charges on the payment done by the student.


The institute is responsible for filing tax for its received amount after deduction, while ClassroomO is responsible for filing tax for the deducted commission amount.


Students must contact the institute directly for any refund request, as it is the institute’s responsibility to entertain any such requests. However, the commission portion of the course fee (charged by ClassroomO) is non-refundable.

The license fee charged by ClassoomO to the institute is non-refundable, even if the institute decides to discontinue the course during the middle of the year.

Account Access and Identity Protection

In order to provide you with the ease of access to your account, ClassroomO will place a cookie (a small text file) on any computer from which you access the ClassroomO Website. This cookie is used to identify you throughout the ClassroomO Website. This cookie will be automatically destroyed when cookies are cleared. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. Users of public or shared computers or unprotected mobile devices should log out at the completion of each visit to the ClassroomO Website.

If you find that you’re a victim of identity theft and it involves a ClassroomO account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. ClassroomO reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. ClassroomO is not obligated to credit or discount a membership for holds placed on the account by either a representative of ClassroomO or by the automated processes of ClassroomO.

Intellectual property


All content (excluding institute specific branding and content) included on the ClassroomO Website and delivered to subscribers as part of the service, including text, graphics, logos, designs, photographs, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of ClassroomO, or its suppliers and is protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of ClassroomO and protected by the U.S. and international copyright laws. Content shall not be reproduced or used without express written permission from ClassroomO, or its suppliers. You agree not to decompile, reverse engineer or disassemble any software or other products or processes accessible through the ClassroomO Website, not to insert any code or product or manipulate the content of the ClassroomO Website in any way that affects the user’s experience, and not to use any data mining, data gathering or extraction method. ClassroomO reserves the right to terminate your membership hereunder if ClassroomO, in its sole and absolute discretion, believes that you are in violation of this paragraph, such violations including the copying of content provided to you by us or the copying or other unauthorized use of our proprietary content. ClassroomO reserves its rights to claim damages from you and/or treat any violation of the terms hereunder as criminal breach of trust. The use of the ClassroomO service is solely for your personal and non-commercial use. Please see the instructions at the end of these Terms of Use for notifying us of the presence of any allegedly infringing content on the ClassroomO Website.


The ClassroomO logo and are trademarks of Webicom Inc. The terms “ClassroomO” and “Webicom” can be used interchangeably and each name corresponds to the same entity. The ClassroomO Website, including but not limited to its graphics, logos, page headers, button icons, scripts and service names, constitute trade dress of ClassroomO. The trademarks, service marks and trade dress of ClassroomO may not be used or reproduced without prior written approval from ClassroomO and may not be used in connection with any product or service that is not affiliated with ClassroomO, in any manner that is likely to cause confusion among customers, in any manner that dilutes the rights of ClassroomO, or in any manner that disparages or discredits ClassroomO or hurts the sentiments of a third party. Other trademarks that appear on the ClassroomO Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by ClassroomO. Any images of persons or personalities contained on the ClassroomO Website are not an indication or endorsement of ClassroomO or any product or our service unless otherwise indicated.

Website Content

We distribute subject content and other animations and we reserve the right to display and promote the content or other information on our Website to you in any manner we choose in our sole and absolute discretion. In addition, the ClassroomO Website allows you and other third parties to post comments, give feedback concerning the services offered. Any opinions, advice, statements, services, offers, or other information that constitutes part of the content expressed or made available by third parties on the ClassroomO Website are those of the respective authors or producers and not of ClassroomO, or its shareholders, directors, officers, or employees. Under no circumstances shall Webicom Inc., or its shareholders, directors, officers, directors, or employees be held liable for any loss or damage caused by your reliance on information obtained through the ClassroomO Website. It is your responsibility to evaluate the information, opinion, advice, or other content available through the ClassroomO Website.

Use of Information Submitted

ClassroomO is free to use any comments, information, ideas, concepts, reviews, or techniques or any other material contained in any communication you may send to ClassroomO (“Content”), including, without limitation, responses to questionnaires or through postings to the ClassroomO Website without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the ClassroomO Website or other Websites. Furthermore, by posting any Content on our site, submitting content to us, or in responding to questionnaires, you grant us a perpetual, non-exclusive, royalty-free irrevocable license and right to display, use, reproduce or modify the Content submitted in any media, software or technology of any kind now existing or developed in the future.

Please note ClassroomO does not accept unsolicited materials or ideas for use or publication and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to ClassroomO. Should you send any unsolicited materials or ideas, you do so with the understanding no additional consideration of any sort will be provided to you, and you are waiving any claim against ClassroomO and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the idea you sent.

Service Testing

From time to time, we test various aspects of our service, including service levels, plans, promotions, and pricing, and we reserve the right to include you in or exclude you from these tests without notice.

Electronic Communication

By using the ClassroomO service, you consent to receive electronic communications from ClassroomO. These communications will include notices about your account (e.g., shipping and receiving emails and other transactional information) and information concerning or related to our services, such as featured content or other announcements, or offerings. These communications are part of your relationship with ClassroomO and you receive them as part of the ClassroomO subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.


You may only access the site and use the Company Content and the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You agree that you will not in any way: (i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users’ ability to use the site or the Services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services; (v) You agree that you will treat the tutors with respect and not use obscenities in the virtual classroom, make threats, or discuss matters other than those directly related to the subject for which you seek help; (vi) You agree that you will not solicit any personal information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing; (vii) You agree that you will not dilute, tarnish or otherwise harm the ClassroomO brand or its representatives by way of direct/indirect communication or inappropriate use of social media. (viii) You also agree not to use any abusive or foul language with the representatives /tele-callers of ClassroomO.

Right to Terminate

We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever.


Some of the hyperlinks and banners on the ClassroomO Website may lead to other Websites that are not controlled by, or affiliated with, ClassroomO. In addition, other Websites may link to the ClassroomO Website. ClassroomO has not reviewed these Websites and is not responsible for the content or privacy policies of these Websites.

Claims of Copyright infringement

It is the policy of ClassroomO to respect the intellectual property rights of others. ClassroomO does not promote, foster or condone the copying of copyrighted material or any other infringing activity. If you believe your work has been copied in a way that constitutes copyright infringement, are aware of any infringing material on the ClassroomO Website, or know of someone who is making unauthorized use of the content of the ClassroomO Website, please send an email to ClassroomO on with the subject line – Copyright infringement.

Attention; General Counsel

Your notice must be signed and contain the following:

– A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest;

– Identification of the copyrighted work claimed to have been infringed;

– Identification of the material on the ClassroomO Website that is claimed to be infringing, and information reasonably sufficient to permit us to locate the material;

– Information reasonably sufficient to permit us to contact you, such as your address, telephone number, and, if available, your email address;

– A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;

– A statement that the above information is accurate, and under penalty of perjury, that you are, or are authorized to act on behalf of the owner of the copyright that is allegedly infringed.

– Our copyright notice email address is Please note, however, that for your notice to us to be effective under the Digital Millennium Copyright Act, your notice must be in writing and contain the elements described above. 

Disclaimer of Warranty; Limitations

The company content, the site, the services, and each portion thereof are provided “as is” without warranties of any kind either express or implied. To the fullest extent possible pursuant to applicable law, we disclaim all warranties, express or implied, with respect to the site, the company content, the services, and each portion thereof, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of rights. We do not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the company content, the site, the services, each portion thereof or any third party sites.

Under no circumstances, including, but not limited to, negligence, shall we be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the company content, the site, the services or any portion thereof, even if we or our authorized representative has been advised of the possibility of such damages. If your use of the site, the company content, the services or any portion thereof results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Neither we nor third parties warrant the accuracy or completeness of the information, text, graphics, links or other items contained in the company content, the site, the services or any portion thereof or in any reports of verification services. You agree not to hold us (or our agents, employees or tutors) liable for any instruction, advice or services delivered which originated through the site, through any verification service or in connection with the company content, the services or any portion thereof.


You agree to indemnify, defend and hold us harmless, and our affiliates, officers, directors, agents, partners, employees, licensors, representatives and third party providers (including our affiliates’ respective officers, directors, agents, partners, employees, licensors, representatives, and third party providers), from and against all losses, expenses, damages, costs, claims and demands, including reasonable attorney’s fees and related costs and expenses, due to or arising out of any User Content you submit, post to, email, or otherwise transmit to us or through the Services, your use of the Services, the Company Content or any portion thereof, your connection to the Services, or your breach of these Terms. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to fully cooperate with such defense and in asserting any available defenses.

Modifications to the Service

We may add, change or eliminate features, pricing, nomenclature and other aspects of the Services and make other changes at any time and these Terms will continue to apply to the Services as modified. We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the site or the Services (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any such modification, suspension, or discontinuance of the site or the Services.


These Terms and any policies applicable to you posted on the site constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter. All rights not expressly granted herein are expressly reserved. These Terms shall inure to our benefit and to the benefit of our agents, licensors, licensees, successors, and assigns. If any provision of these Terms is found to be illegal or unenforceable, these Terms will be deemed curtailed to the extent necessary to make the Terms legal and enforceable and will remain, as modified, in full force and effect. These Terms and all matters or issues collateral thereto will be governed by, construed and enforced in accordance with the laws in India, applicable to contracts executed and performed entirely therein (without regard to any principles of conflict of laws), and jurisdiction for any court action in Bangalore. Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail. Nothing in these Terms shall be construed as making either party the partner, joint venture, agent, legal representative, employer, contractor or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other except as provided for herein or authorized in writing by the party to be bound. For any assistance Students/Parents can reach our customer support team on 


You are responsible for maintaining the security of your account and password. The service provider cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).

You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You undertake not to harass, threaten, abuse or harm the Service Provider or other users of the Service in any way.

Governing Law and Jurisdiction

The above mentioned terms shall be governed by the laws of Ottawa (Ontario, Canada) jurisdiction only. 

All claims and disputes arising under or relating to this Terms of Service are to be settled by binding arbitration in the Province of Ontario (Canada). An award of arbitration may be confirmed in a local court of competent jurisdiction.